FQA'S
Welcome to contact us with email. We will contact you and answer your orders and questions by email. Please fill in the correct email when registering.
We receive many emails and messages a day, and whilst we will respond to every single message, we ask for your patience and sometimes replies may take up to 24 hours for general enquires.
1. How should I choose my shirt size?
Our jersey sizes are all official standard sizes.
However, for player jerseys, if you prefer a less fitted fit, we recommend that you size up.
However, for player jerseys, if you prefer a less fitted fit, we recommend that you size up.
2. How long does it take for my order to be confirmed and shipped?
Generally, your order will be confirmed within 24 hours, and we will send your order within 3-4 days after payment is confirmed.
If your order has out-of-stock products, we will contact you immediately, please pay attention to your email.
If your order has out-of-stock products, we will contact you immediately, please pay attention to your email.
3. Can i modify my order?
You can change your order before payment is confirmed, for non-custom shirts, you can make change before send out.
Once the shirts customized, it cannot be exchanged, but you can pay for the shirt again if you need to make changes.
Once the shirts customized, it cannot be exchanged, but you can pay for the shirt again if you need to make changes.
4. Can i change my delivery address?
Yes, you can change your delivery address before the orders send.
5. Can I track the delivery of my package?
Yes, after the order is sent, we will upload the order photo and track number on the website.
You can track your package using the tracking number we provide. You can track your package by pasting this number on [ 17track.net ]
You can track your package using the tracking number we provide. You can track your package by pasting this number on [ 17track.net ]
6. Is the lettering for the customisation specific to the shirt and era?
Yes! All our customized information (fonts, numbers) are the same as the official.
All customisation printing will be in line with the year of the shirt and colours and font will match the style used.
For example, if you ordered the England 1998 Home shirt you would have red lettering, and the England 1998 Away shirt would have white!
All customisation printing will be in line with the year of the shirt and colours and font will match the style used.
For example, if you ordered the England 1998 Home shirt you would have red lettering, and the England 1998 Away shirt would have white!
7. How quickly are orders shipped?
After your order is sent, your package will be delivered in 7-15 days.
Different countries and addresses have different shipping times (in the same country, remote areas will take longer to ship).
Different countries and addresses have different shipping times (in the same country, remote areas will take longer to ship).